HOW DO WE SHIP OUR PUPPIES?
Our Vet does a complete health exam on your puppy which includes a fecal test to check if the dog is free from any worms or parasites. (We only ship our puppies on airlines that implement a Pet Safety Program).
We will book a delivery appointment (flight) as soon as we receive the reservation deposit and send you an email itinerary of all of the times, flights, schedules, tracking AWB & pick up details.
On the day of your puppy’s journey, the delivery agency will pick him/her up from our breeding facility and prepare him/her for delivery before transporting him/her to the airport. Once all of the paperwork is filled out and your puppy is checked in at the airport, you will receive an email and phone call from the delivery agency with full flight details. During the day of the flight, we will continually update you step-by-step on the progress of the flight until your puppy arrives safely at your doorstep.
You can also use the tracking number which we will send to you after the flight confirmation to track the progress of your puppy’s flight from the website of the delivery agency.
Our puppies normally ship out early in the morning and they are delivered later on that same day or the next day in the morning if we put him/her on an early flight.
Note: When you purchase your puppy through our website the first thing that you need to do is to take the dog to a licensed vet within the first 7 days to make sure he/she is in good health condition else our refunds policy will not apply.
HOW LONG WILL IT BE BEFORE I RECEIVE THE PUPPY?
Given the puppy is at least 8 weeks of age or older and has the right medical documents required for shipment, we normally deliver within 4-5 hours the same day or the day after.
Note: We require at least 2 hours to purchase the airline ticket. That is the only way to get good airfares, so please be patient and we will do the best we can to get your puppy to you as fast as we can.
How do we deliver our puppies in the summer?
In the summer time since there is a heat embargo for dogs, the only way to deliver your puppy is to fly with them on the plane and personally deliver the dog to your closest airport. One of our staff members will take your puppy on the plane in a soft crate that fits right under the seat.
MORE DETAILS
Your puppy will arrive in a brand new airline-approved kennel with absorbent bedding and a food & water dish. All puppies are flown in the pet conducive part of the aircraft which is a safe temperature-controlled environment.
Note: Any kennelling fees owed because of flight cancellations will be the responsibility of the individual who receives the puppy. Every puppy shipped through hundezuchterin Kennel Inc will be handled with the utmost professional precision by one of our shipping experts.
